Shipping policy
Shipping Policy
Last updated: May 16, 2026
Thank you for shopping with MidnightSupply. We appreciate your support and are committed to getting your order delivered safely and efficiently.
Processing Time
All orders are processed within 2–7 business days after payment confirmation. Processing times may vary during product launches, holidays, restocks, or high-demand periods.
Customers will receive a confirmation email once their order has been shipped.
Shipping Times
Estimated delivery times:
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United States: 3–10 business days
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International: 7–21 business days
Please note that shipping times are estimates and are not guaranteed.
Tracking Information
Once your order has shipped, tracking information will be sent to the email provided at checkout. Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. MidnightSupply is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, contact us immediately at:
Lost, Stolen, or Delayed Packages
MidnightSupply is not responsible for lost, stolen, or delayed packages caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided by the customer.
If your package is delayed, please contact the shipping carrier directly first. If additional help is needed, feel free to contact us.
International Shipping & Customs
International customers may be responsible for customs fees, import taxes, or duties depending on their country’s regulations. These fees are not included in our product or shipping prices.
Order Issues
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue.
Contact
For shipping-related questions or support, contact: